Welcome to Scent Vault. By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully.


1. Orders & Payments

  • All orders must be paid in full before delivery.

  • We accept payments through secure methods such as bank transfer, Easypaisa, JazzCash, or cash on delivery (if available).

  • Make sure to provide correct contact and shipping information when placing an order.


2. Shipping & Delivery

  • We deliver across Pakistan.

  • Delivery usually takes 2–5 working days depending on your location.

  • Delivery charges may apply and will be shown at checkout.


3. Return & Exchange

  • We accept returns or exchanges within 3 days of delivery only if:

    • The product is damaged or leaked

    • You received the wrong item

  • Products must be unused and in original packaging.

  • To request a return, contact us on WhatsApp or email with photos of the issue.


4. Product Information

  • We try our best to show accurate pictures and descriptions, but slight differences in color, bottle design, or packaging may occur.

  • Perfume performance (lasting, projection, etc.) may vary based on skin type and environment.


5. Privacy

  • We respect your privacy. Your personal information is protected and only used to process your orders. Read our full Privacy Policy for details.


6. Changes to Terms

  • Scent Vault has the right to update or change these terms anytime. Please check this page regularly.


7. Contact Us

For any questions, complaints, or suggestions, reach us at: contact@scentvault.com